Shipping policy
Shipping Policy
At Velora.Vaultx, we aim to deliver your order safely and as quickly as possible.
1. Processing Time
Orders are processed within 1–3 business days after confirmation. Orders are not processed on Sundays or public holidays.
2. Delivery Time
Estimated delivery time is 5–10 business days, depending on your location.
Please note that delivery times may vary due to external factors such as logistics delays, weather conditions, or high demand.
3. Shipping Charges
Shipping charges (if any) will be displayed at checkout before completing your order.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
5. Delays
While we aim to deliver within the estimated time, delays may occur due to circumstances beyond our control. We appreciate your patience in such cases.
6. Incorrect Address
Please ensure that your shipping details are accurate. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
7. Contact
For any shipping-related queries, contact us at:
veloravaultx@gmail.com
We aim to respond within 24 hours